Our commitment to data protection

Our commitment to protecting your data.

At BIKEBAZE®, we understand the importance of your personal information and are committed to treating it with the utmost care and responsibility. As a data-driven company, our mission is to better understand bicycle theft and work on effective solutions to solve this problem. This means that data plays a critical role in our efforts, but we work just as hard to ensure that your personal information is protected every step of the way.

Here's what we do to keep your data safe!

- Data security: We use advanced security measures to keep your personal information safe. From bike registration data to payment information, all data is encrypted and kept strictly confidential.

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- Internal Data Policy: Not everyone at BIKEBAZE® has access to your personal information. We have an internal policy to ensure that only authorized team members involved in engineering and data analysis have access to sensitive information. Other team members only have access to anonymized insights or aggregated reports.

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- Restricted access: data is limited to only those who need it for operational purposes. We ensure that employees outside of these roles do not have access to raw customer data to prevent unauthorized use or accidental leaks.

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- GDPR compliance: We fully comply with the General Data Protection Regulation (GDPR), which ensures that your data is handled transparently and with your consent. Under GDPR, you have the right to access, change, or delete your personal information, and we are committed to enforcing these rights.

Why it matters to us?

As a company that fights bike theft, we rely on data to understand patterns, find solutions, and create a safer environment for cyclists. However, with that responsibility comes the need for caution and we treat all personal data with the utmost care. Our goal is not only to use data to resolve issues, but also to protect the people behind that information.

Our promise!

We are fully committed to ensuring that your personal information remains secure. We'll never share your information without your permission, and we're constantly strengthening our internal processes to prevent unauthorized access or leaks. Every step we take is guided by our internal policy, so we can be sure that we handle your data responsibly and ethically.

At BIKEBAZE®, data is at the heart of what we do, but protecting your personal information is at the heart of who we are. We promise to protect your data and only use it to improve our services and prevent bicycle theft.